Get your Tinylab price
Use the estimator or ask us on WhatsApp. Note the model, the repair and the part you picked.
Send us their quote
A written quote from another Malaysian repair shop, dated within the last 7 days, that says which part they’re fitting.
We check the part
We compare the grade with their quote or part listing, and ask the shop if it isn’t clear. Like for like, not just the lowest number.
We beat it, or show you why
Same part: we beat their price and you book at the new one. Cheaper grade: we show you the difference, honestly, and you decide.
What counts
- The same repair: same device model, same repair (screen or battery).
- The same part grade: LCD against LCD, Soft OLED against Soft OLED, original against original. We check the grade with the other shop’s quote or part listing, and our estimator shows each grade in plain words, so it’s easy to match.
- In writing: a WhatsApp message, an email, a printed quote or a screenshot from the shop. It needs the shop’s name, the price, the date and the part they’re fitting.
- Recent: issued within the last 7 days.
- From a Malaysian repair shop that does the repair itself, at a shop or by pickup.
If their part is a cheaper grade
Some quotes are low because the part is. A screen sold as “OLED” can be a rigid hard OLED, and a “new battery” can be a lower-grade cell. That isn’t the same repair, so we won’t pretend it is.
- If we offer the grade they quoted, we’ll price that grade for you and beat their quote for it. Your choice which part you go with.
- If we don’t offer that grade, we’ll explain the difference in plain words, like brightness, thickness, smoothness or what Settings will say, and quote you our closest grade. No pressure either way.
What doesn’t
- Apple or Apple Authorised Service Provider quotes for original Apple parts, compared against our aftermarket grades. Different part, different price.
- Clearance, promotional or one-off deals, like a flash sale, a voucher, or a “this week only” price.
- Used, salvaged or refurbished parts, unless you’re comparing them with our own Original or Genuine grade, which are also genuine parts taken from another device.
- Online-only listings on marketplaces that sell a part without fitting it, or that don’t name a shop doing the repair.
The fair-play bit
We may check the quote, for example by asking the shop or looking up the listing. The promise applies to the repair price, not to delivery fees, and it can’t be combined with other discounts. It’s one beat per repair, and it’s for customers, not other shops. If we can’t confirm the quote or the part, we’ll tell you why, and our normal price still stands.
Want to know how we start low without cheap parts? We buy direct from Shenzhen and skip the big shopfront. Read our story, or ask us for a price.